Paladin

Stacy Zinken

Stephanie Dworkin

Danielle LoMastro

How to's, tips, and user management for Paladin Opportunities

Admins: Navigating Paladin Opportunities

Promote an opportunity to volunteers in the weekly digest and the dashboard.

Using the "Featured Opportunities" Tool

Utilize the following features to communicate with your users about specific opportunities!

Opportunities: Admin Notes & Volunteer Communication

Efficient, targeted opportunity sharing for custom groups.

Sharing Opportunities Through Paladin

Creating Pro Bono Opportunity Listings

The opportunity form has recently been enhanced to make inputting event-based opportunities even easier.

Entering Event-Based Opportunities into Paladin

Creating Events on Paladin

Direct volunteers to an additional sign-up form or resource.

Add external links to opportunities

How to customize and share Paladin opportunities with your lawyers 

Admins: Opportunity Sharing

An overview of how your organizations users and teams are represented on Paladin.

Overview: Users and Teams

How to create, update and remove user accounts for your organization via the Paladin web application.

Manage your organization's users

Options for provisioning Paladin accounts for your users.

User Accounts Provisioning

Paladin administrators now have the option to set preferences on behalf of users!

Set Preferences on Behalf of Users

Instructions for configuring Single Sign-on for your organization.

Single Sign-On (SSO)

How to create, remove and update user accounts for your organization and manage authentication.

Admins: User Management

Quick reference guide for frequently asked questions about using Paladin.

Top 10 FAQs for Paladin Admins

Use "Filter Table" for easier management of your pro bono matters.

Filtering the Opportunities Dashboard

Getting Started with Paladin

Keep track of your attorney's interests and various opportunities posted on Paladin through our User and Opportunity Metrics Dashboard!

User and Opportunity Metrics Dashboard

Learn about the different types of notification emails you receive from Paladin, and how to make the most of these real-time updates.

Understanding Notification Emails

Who receives it? What is it? How do you make use of it?

The Weekly Activity Summary

Effortlessly track and confirm your volunteers via the Paladin admin dashboard.

Opportunity and Volunteer Management

Monitor and grow your pro bono network with the click of a button.

Network Management Tools

Strengthen and track legal skill development on Paladin!

Skill Development Feature

Paladin's Client Collaboration tools are here to help law firms and corporate legal departments collaborate on pro bono!

Client Collaboration

How to share information regarding your organization's pro bono program and limitations.

Opportunities Profile & Settings

See a breakdown of the analytics available to portal administrators about utilization!

Portal Admins: Understanding Portal Analytics

Walk through the Admin Reporting to gain transparency and impact

Corporate Legal Departments: Administrator Reporting

How-tos and tips for admins to get the most out of Paladin's opportunity and volunteer management tools.

Admins: Maximizing Paladin

Three Easy Ways to Keep Paladin Top-of-Mind with Attorneys

Kristen Sonday

Tips

Find answers and get help from Intercom Support and Community Experts

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